Privacy Policy

At NOVA JEWELLERY our customer policy is built around making your purchase experience better than in any other diamond jewellery store or website. We will never sell your information for any purpose. Your trust in us is taken very seriously and we have a strong no-spam policy. Your personal information will only be used to complete and verify your order and for security purposes. Below are the terms and conditions that govern the use of this website. Your use of novajewelleryco.com for making an actual purchase indicates your acceptance of these terms and conditions. Please read them carefully. novajewelleryco.com reserves the right to decline any customer. It may require verification information from the card issuer prior to dispatch of any goods. novajewelleryco.com also reserves the right to hold shipping of any ordered product. novajewelleryco.com is not responsible for any typographical errors.

Last updated: Jan 30, 2022 12:01 PM

We value your privacy very highly. Please read this Privacy Policy carefully before using the www.novajewelleryco.com Website (the “Website”) operated by NOVA JEWELLERY LLC(n) Corporation formed in California, United States (“us,” “we,” “our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What information we collect, where we get this information, how we use this information, what happens if we don’t have it, and the legal basis for processing this information

We collect any and all information that you enter on this Website. We collect the following information about you:

Identifying information - Name
Specific piece of information

Name
Legal basis for processing this information
The user has provided consent to the processing of their information.
Where do we get this information
Information submitted by the consumer;

Tracking pixels;

The observation and recording of activities by the business, such as through the use of cookies.
How we use this information
Analytics;

Enforcing our Terms of Service;

Marketing and advertising;

Participation in surveys and contests;

Performing services;

Processing or fulfilling orders or transactions;

Processing payments;

Protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for such activities;

Providing customer service;

Providing financing;

Resolving disputes;

Verifying customer information.
What happens if we don’t have this information
Our use of your data for analytics will not be possible;

Our use of your data for enforcing our Terms of Service will not be possible;

Our use of your data for marketing and advertising will not be possible;

Our use of your data for participation in surveys and contests will not be possible;

Our use of your data for performing services will not be possible;

Our use of your data for processing or fulfilling orders or transactions will not be possible;

Our use of your data for processing payments will not be possible;

Our use of your data for protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for such activities will not be possible;

Our use of your data for providing customer service will not be possible;

Our use of your data for providing financing will not be possible;

Our use of your data for resolving disputes will not be possible;

Our use of your data for verifying customer information will not be possible.
Identifying information - Postal / Shipping address
Specific piece of information

Postal / Shipping address
Legal basis for processing this information
The user has provided consent to the processing of their information;

Processing is necessary to perform a contract with the user;

Processing is necessary in order to take steps that the user has requested prior to entering into a contract;

Processing is necessary for compliance with a legal obligation.
Where we get this information
Information submitted by the consumer.
How we use this information
Auditing transactions that the consumer has entered into;

Enforcing our Terms of Service;

Processing or fulfilling orders or transactions;

Processing payments;

Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;

Resolving disputes;

Verifying customer information.
What happens if we don’t have this information
Our use of your data for auditing transactions that the consumer has entered into will not be possible;

Our use of your data for enforcing our Terms of Service will not be possible;

Our use of your data for processing or fulfilling orders or transactions will not be possible;

Our use of your data for processing payments will not be possible;

Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;

Our use of your data for resolving disputes will not be possible;

Our use of your data for verifying customer information will not be possible.
Identifying information - Billing address
Specific piece of information

Billing address
Legal basis for processing this information
The user has provided consent to the processing of their information;

Processing is necessary to perform a contract with the user;

Processing is necessary in order to take steps that the user has requested prior to entering into a contract;

Processing is necessary for compliance with a legal obligation.
Where we get this information
Information submitted by the consumer.
How we use this information
Auditing transactions that the consumer has entered into;

Enforcing our Terms of Service;

Processing or fulfilling orders or transactions;

Processing payments;

Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;

Resolving disputes;

Verifying customer information.
What happens if we don’t have this information
Our use of your data for auditing transactions that the consumer has entered into will not be possible;

Our use of your data for enforcing our Terms of Service will not be possible;

Our use of your data for processing or fulfilling orders or transactions will not be possible;

Our use of your data for processing payments will not be possible;

Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;

Our use of your data for resolving disputes will not be possible;

Our use of your data for verifying customer information will not be possible.
Identifying information - Phone number
Specific piece of information

Phone number
Legal basis for processing this information
The user has provided consent to the processing of their information;

Processing is necessary to perform a contract with the user;

Processing is necessary in order to take steps that the user has requested prior to entering into a contract;

Processing is necessary for compliance with a legal obligation.
Where we get this information
Information submitted by the consumer.
How we use this information
Auditing transactions that the consumer has entered into;

Enforcing our Terms of Service;

Processing or fulfilling orders or transactions;

Processing payments;

Protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for such activities;

Resolving disputes;

Verifying customer information.
What happens if we don’t have this information
Our use of your data for auditing transactions that the consumer has entered into will not be possible;

Our use of your data for enforcing our Terms of Service will not be possible;

Our use of your data for processing or fulfilling orders or transactions will not be possible;

Our use of your data for processing payments will not be possible;

Our use of your data for protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for such activities will not be possible;

Our use of your data for resolving disputes will not be possible;

Our use of your data for verifying customer information will not be possible.
Identifying information - IP address
Specific piece of information

IP address
Legal basis for processing this information
The user has provided consent to the processing of their information;

Processing is necessary to perform a contract with the user;

Processing is necessary in order to take steps that the user has requested prior to entering into a contract;

Processing is necessary for compliance with a legal obligation.
Where we get this information
Information submitted by the consumer;

Tracking pixels.
How we use this information
Analytics;

Auditing transactions that the consumer has entered into;

Enforcing our Terms of Service;

Marketing and advertising;

Processing or fulfilling orders or transactions;

Processing payments;

Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;

Resolving disputes;

Verifying customer information.
What happens if we don’t have this information
Our use of your data for analytics will not be possible;

Our use of your data for auditing transactions that the consumer has entered into will not be possible;

Our use of your data for enforcing our Terms of Service will not be possible;

Our use of your data for marketing and advertising will not be possible;

Our use of your data for processing or fulfilling orders or transactions will not be possible;

Our use of your data for processing payments will not be possible;

Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;

Our use of your data for resolving disputes will not be possible;

Our use of your data for verifying customer information will not be possible.
Identifying information - Email address
Specific piece of information

Email address
Legal basis for processing this information
The user has provided consent to the processing of their information;

Processing is necessary to perform a contract with the user;

Processing is necessary in order to take steps that the user has requested prior to entering into a contract;

Processing is necessary for compliance with a legal obligation.
Where we get this information
Information submitted by the consumer.
How we use this information
Auditing transactions that the consumer has entered into;

Enforcing our Terms of Service;

Processing or fulfilling orders or transactions;

Processing payments;

Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;

Resolving disputes;

Verifying customer information.
What happens if we don’t have this information
Our use of your data for auditing transactions that the consumer has entered into will not be possible;

Our use of your data for enforcing our Terms of Service will not be possible;

Our use of your data for processing or fulfilling orders or transactions will not be possible;

Our use of your data for processing payments will not be possible;

Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;

Our use of your data for resolving disputes will not be possible;

Our use of your data for verifying customer information will not be possible.
Identifying information - Device identifier
Specific piece of information

Device identifier
Legal basis for processing this information
The user has provided consent to the processing of their information;

Processing is necessary to perform a contract with the user;

Processing is necessary in order to take steps that the user has requested prior to entering into a contract;

Processing is necessary for compliance with a legal obligation.
Where we get this information
Tracking pixels.
How we use this information
Analytics;

Enforcing our Terms of Service;

Marketing and advertising;

Performing services;

Providing customer service;

Providing financing;

Resolving disputes;

Verifying customer information.
What happens if we don’t have this information
Our use of your data for analytics will not be possible;

Our use of your data for enforcing our Terms of Service will not be possible;

Our use of your data for marketing and advertising will not be possible;

Our use of your data for performing services will not be possible;

Our use of your data for providing customer service will not be possible;

Our use of your data for providing financing will not be possible;

Our use of your data for resolving disputes will not be possible;

Our use of your data for verifying customer information will not be possible.
Identifying information - Alias
Specific piece of information

Alias
Legal basis for processing this information
The user has provided consent to the processing of their information.
Where we get this information
Information submitted by the consumer;

Tracking pixels;

The observation and recording of activities by the business, such as through the use of cookies.
How we use this information
Analytics;

Enforcing our Terms of Service;

Marketing and advertising;

Participation in surveys and contests;

Performing services;

Processing or fulfilling orders or transactions;

Processing payments;

Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;

Providing customer service;

Providing financing;

Resolving disputes;

Verifying customer information.
What happens if we don’t have this information
Our use of your data for analytics will not be possible;

Our use of your data for enforcing our Terms of Service will not be possible;

Our use of your data for marketing and advertising will not be possible;

Our use of your data for participation in surveys and contests will not be possible;

Our use of your data for performing services will not be possible;

Our use of your data for processing or fulfilling orders or transactions will not be possible;

Our use of your data for processing payments will not be possible;

Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;

Our use of your data for providing customer service will not be possible;

Our use of your data for providing financing will not be possible;

Our use of your data for resolving disputes will not be possible;

Our use of your data for verifying customer information will not be possible.
Identifying information - Driver's license number
Specific piece of information

Driver’s license number
Legal basis for processing this information
The user has provided consent to the processing of their information;

Processing is necessary to perform a contract with the user.
Where we get this information
Information submitted by the consumer.
How we use this information
Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities.
What happens if we don’t have this information
Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible.
Identifying information - Account name
Specific piece of information

Account name
Legal basis for processing this information
The user has provided consent to the processing of their information.
Where we get this information
Information submitted by the consumer;

Tracking pixels;

The observation and recording of activities by the business, such as through the use of cookies.
How we use this information
Analytics;

Enforcing our Terms of Service;

Marketing and advertising;

Participation in surveys and contests;

Performing services;

Processing or fulfilling orders or transactions;

Processing payments;

Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;

Providing customer service;

Providing financing;

Resolving disputes;

Verifying customer information.
What happens if we don’t have this information
Our use of your data for analytics will not be possible;

Our use of your data for enforcing our Terms of Service will not be possible;

Our use of your data for marketing and advertising will not be possible;

Our use of your data for participation in surveys and contests will not be possible;

Our use of your data for performing services will not be possible;

Our use of your data for processing or fulfilling orders or transactions will not be possible;

Our use of your data for processing payments will not be possible;

Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;

Our use of your data for providing customer service will not be possible;

Our use of your data for providing financing will not be possible;

Our use of your data for resolving disputes will not be possible;

Our use of your data for verifying customer information will not be possible.
Financial information - Card expiration date
Specific piece of information

Card expiration date
Legal basis for processing this information
The user has provided consent to the processing of their information;

Processing is necessary to perform a contract with the user;

Processing is necessary in order to take steps that the user has requested prior to entering into a contract.
Where we get this information
Information submitted by the consumer.
How we use this information
Enforcing our Terms of Service;

Processing payments;

Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities.
What happens if we don’t have this information
Our use of your data for enforcing our Terms of Service will not be possible;

Our use of your data for processing payments will not be possible;

Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible.
Financial information - Card CVV (security code)
Specific piece of information

Card CVV (security code)
Legal basis for processing this information
The user has provided consent to the processing of their information;

Processing is necessary to perform a contract with the user;

Processing is necessary in order to take steps that the user has requested prior to entering into a contract.
Where we get this information
Information submitted by the consumer.
How we use this information
Enforcing our Terms of Service;

Processing payments;

Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities.
What happens if we don’t have this information
Our use of your data for enforcing our Terms of Service will not be possible;

Our use of your data for processing payments will not be possible;

Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible.

With whom we share your information.

In the last 12 months, we have shared the following personal information with third parties:

Identifying information - Name
Identifying information - Postal / Shipping address
Identifying information - Billing address
Identifying information - Phone number
Identifying information - IP address
Identifying information - Email address
Identifying information - Device identifier
Identifying information - Alias
Identifying information - Driver's license number
Identifying information - Account name
Financial information - Card expiration date
Financial information - Card CVV (security code)

We share your personal information with the following categories of third parties for the following reasons:

Shipping companies
Why your information is shared with the third party
- to ship your order;
- To manage our interactions with you;
- To process transactions;
- To enforce our Terms of Service.
Advertising networks
Why your information is shared with the third party
- To analyze your interactions with us or our website;
- To provide you with advertisements.
Customer management systems
Why your information is shared with the third party
- To manage our interactions with you;
- To process transactions;
- To analyze your interactions with us or our website;
- To enforce our Terms of Service;
- To prevent or investigate fraud.
Data analytics providers
Why your information is shared with the third party
- To manage our interactions with you;
- To prevent or investigate fraud;
- To enforce our Terms of Service;
- To provide you with advertisements;
- To analyze your interactions with us or our website.
Email service providers
Why your information is shared with the third party
- To manage our interactions with you.
Financial transactions processors
Why your information is shared with the third party
- To prevent or investigate fraud;
- To process transactions.
Fraud prevention services vendors
Why your information is shared with the third party
- To prevent or investigate fraud;
- To process transactions.
Hosting providers
Why your information is shared with the third party
- To manage our interactions with you;
- To analyze your interactions with us or our website;
- To enforce our Terms of Service.
Parties that need to operate the website
Why your information is shared with the third party
- To manage our interactions with you;
- To process transactions;
- To analyze your interactions with us or our website.
Social networks
Why your information is shared with the third party
- To manage our interactions with you;
- To provide you with advertisements.

We have shared this information with the following categories of third parties:

Advertising networks;
Customer management systems;
Data analytics providers;
Email service providers;
Financial transactions processors;
Fraud prevention services vendors;
Hosting providers;
Parties that need to operate the website;
Shipping companies;
Social networks.

How we protect your information

We have implemented the following measures to protect and safeguard your personal information:

limiting the amount of personal information that we collect to strictly necessary only;
having comprehensive security policies and procedures;
screening all employees with access to personal information;
training our employees;
maintaining up-to-date software and safeguards.

Sale of your information

We do not sell your personal information.

Cookies

A cookie is a small piece of data sent from a website and stored on your computer by your web browser. The file is added once you agree to store cookies on your computer or device, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow sites to respond to you as an individual. The Website can also tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

This Website collects cookies and may use cookies for reasons including, but not limited to:

Analyze our web traffic using an analytics package;
Identify if you are signed in to the Website;
Test content on the Website;
Store information about your preferences;
Recognize when you return to the Website.

Overall, cookies help us provide you with a better Website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This setting may prevent you from taking full advantage of the Website.

Children’s privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website. We do not sell the personal information of minors under the age of 16.

Analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt-out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Information retention

We retain all of the information that we collect if a customer creates an account, we store information until the account is closed

Direct marketing

We use the information that we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers. Residents of the European Union and/or the European Economic Area and the United Kingdom – You may, at any time, request that we cease to use your information for direct marketing purposes by emailing us at verify@novajewelleryco.com.

Your rights

Depending upon where you reside, you may have the following rights with regard to your personal information:

The right to access your information.
The right to know whether your personal information is sold or disclosed and to whom.
The right to say no to the sale of your personal information.
The right to request that we delete all or some of the personal information that we have collected on you.
The right to equal service and price, even if you exercise your privacy rights.
The right to ask us to transmit your personal information that we have collected on you to another provider (where technically feasible).
Rectification of information: the right to request that we amend any of the information that we have collected about you.
The right to withdraw your consent to the processing of your data.
The right to request that we restrict the processing of your data.
The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.
The right to lodge a complaint regarding our collection, sharing and processing of data with the Information Commissioner's Office or any other competent authority.
The right to stop receiving unwarranted direct marketing.

Exercising your rights

You may exercise the rights provided to you by submitting a request via email – verify@novajewelleryco.com

We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:

Name;
email address.

Please note that we may be unable to process your request if you do not provide us with the above information.

You may also designate an authorized agent to exercise your rights on your behalf. You may designate an agent via any of the ways used to submit your request. We will request the agent to verify that he or she has the authority to submit requests on your behalf. We will do so by asking the agent to submit the following information:

The requester’s valid government-issued ID.

Please note that we may not be able to process your request if your designated agent and/or you do not provide us with the above information.

We will respond to most requests by California residents within 45 days of receipt. We will respond to requests from residents of the European Union and/or the European Economic Area and/or the United Kingdom within 30 days of receipt.

We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial. Normally, we do not charge a fee to process or respond to consumer requests. However, we may charge a fee if the request is excessive, repetitive, or manifestly unfounded.

Residents of Canada may exercise the rights specified above by submitting a consumer request to the person accountable for our privacy practices and policies, whose contact information is below.

Please note that we may be unable to process your request if you do not provide us with the above information.

We will respond to most consumer requests within 30 days of receipt. However, some requests may take longer. We will notify you in writing if we need more time to respond (up to an additional 30 days). We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request(s), we will provide you with the reasons for such denials.

Accountability

The following person is accountable and responsible for our privacy practices and procedures:

Abraham Novoa
President
123-456-7890
verify@novajewelleryco.com

You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. You may also lodge a complaint with the Office of the Privacy Commissioner of Canada by filling out this form or calling 1-800-282-1376.

Location of data processing

All data processing activities undertaken by us take place in California.

Third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Do Not Track

Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support Do Not Track (“DNT”). You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application.

Questions

If you have any questions about this Privacy Policy, please contact us at verify@novajewelleryco.com.

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